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Get answers to all your questions

Here are the main questions you may have while using our platform. You can’t find the answer to your question?
Contact us at support@includeed.com.

Includeed’s added value

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What is the purpose of this platform?
The platform www.includeed.com provides a space where you, employees, job seekers and customers can review, share stories, ask questions, suggest solutions and ask companies to disclose certain data about diversity and equal opportunities. Thus, the main goals of the platform are to:
  • Let you know how inclusive of diversity issues are the companies that interest you.
  • Give you the opportunity to share your opinion on their inclusiveness
  • Allow you to directly interact with them.
What impact can my experience and my reviews have on society?
Do not underestimate the impact of sharing your stories and reviews with the community. Every story that you write or review (“Yeah/Grrr” actions) that you do is of the utmost importance for the following reasons:
  • It allows employees, job seekers and customers to identify the most inclusive companies and thus to make informed decisions when choosing an employer or a company to purchase from.
  • It allows companies to better grasp what is needed “in the field” and to focus their diversity & inclusion strategy on what really matters, thus enhancing employee, candidate and customer satisfaction.
  • The fact that all contents and inclusion scores are publicly accessible on the platform fosters positive emulation between companies, thus stimulating them to take concrete actions and to always innovate in the field of diversity and inclusion.
While we cannot guarantee that all companies will take concrete actions, we can nevertheless promise that we will make all efforts possible to guide them in creating changes that allow for win-win outcomes.

In order to enhance our impact, we encourage you to spread the word about the platform amongst your colleagues and friends, because the more stories are shared and reviews are done, the higher will be the chances of success.
I am an employee. How can Includeed be useful to me?
You will find all of the information on our dedicated page Includeed for Employees
I am looking for a job. How can Includeed be useful to me?
You will find all of the information on our dedicated page Includeed for Candidates
Why is it positive for companies to be featured on Includeed?
Includeed gives companies the opportunity to capture the needs of their employees, candidates and customers in order to better understand diversity-related issues and to prevent negative consequences of their stakeholders’ dissatisfaction. By knowing what is really needed “in the field”, companies will be able to focus their diversity & inclusion strategy on what really matters and to maximize the wellbeing of their current employees, increase their attractiveness on the talent market, improve the satisfaction of their existing customers and widen their customer base.

For more information about what we offer companies, see our page Includeed for Companies

Registering & managing your account

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Why should I register a user account on the platform ?
There are 9 main advantages of being a registered user on our platform:
  • Share stories related to diversity and equal opportunities about any company that interest you;
  • Increase the credibility of your stories and enhance your impact on companies. This will be even greater if you register with your LinkedIn account, because we will be able to anonymously authenticate your relationship with the specific companies, making it more relevant for them to take your stories into consideration and to implement your suggested solutions;
  • Be informed by email when the company has answered to your story, question or suggested solution;
  • Help us keep the platform’s content accurate by reporting stories which seem to present irregularities;
  • Modify your story if it was refused by our moderators (see our Community Guidelines);
  • Receive a confirmation that your story, question or suggested solution has successfully been published on our platform;
  • Receive email notifications of updates on our platform;
  • Stay up-to-date via our newsletter and other Includeed-related information.
  • All of the information and data that you provide when completing your online profile has great value for us as they will be used for internal statistics and analyses. All collected data will be used in adequation with our Privacy Policy.
Why do we encourage the use of your LinkedIn account when registering?
We will be able to authenticate your relationship with former and current employers much more easily. Therefore, all of your interactions with those companies will have a much greater weight and be taken more seriously by the company. For example, if you propose a solution to a current employer, there will be a much greater chance that they will consider implementing it if they know that it comes from an employee of the company.

We certify that none of your personal information will be published on our platform, nor will it be revealed to third parties. We will only use this information to anonymously authenticate your relationship with the companies that you interact with.
How do I create a user account with my LinkedIn account?
In order to create a user account with your LinkedIn account, please follow these easy steps:
  • Click on the “Menu” section of the top right of the homepage and select “Login / Register”.
  • Click on “Register” under “Don’t have an account yet?”. A new page will open with two sign up possibilities. Click on “Sign up with LinkedIn”. Please note that by registering, you agree to our Terms of Use and Privacy Policy.
  • A LinkedIn pop-up window will open.
    • If you are already logged onto your LinkedIn account, you will only need to validate our Terms of Use and Privacy Policy, and click to enable our platform to connect to your LinkedIn account;
    • If your are not already logged onto your LinkedIn account, you will need to enter your email address and password before validating our Terms of Use and Privacy Policy and clicking on the submit button.
  • Your user account will then be automatically created. The information that we will collect from your LinkedIn account include: your email address, the names of the companies that you have worked for and their location, as well as the amount of time for which your were employed by them. None of your personal information will be published on our platform, nor be revealed to third parties. We will only use your information to anonymously authenticate your relationship to the companies that you interact with. See why this is important here: Why do we encourage the use of your LinkedIn account when registering ?
  • How do I create a user account without a LinkedIn account?
    If you do not have a LinkedIn account or do not wish to use your LinkedIn account (Why do we encourage the use of your LinkedIn account when registering? ), please follow these steps:
  • Click on the “Menu” section of the top right of the homepage and select “Login / Register”.
  • Click on “Register” under “Don’t have an account yet ?”. A new page will open with two sign up possibilities. Click on “Register”.
  • A pop-up window will open.
    • Enter the email address with which you would like to register and choose a password. This information will not be published on our platform, nor be revealed to third parties.
    • You will then receive an email. Please click on the link in order to confirm and activate your user account. If you have not received this email within 24 hours after registering your account, please contact us at support@includeed.com.
  • Please note that by registering, you agree to our Terms of Use and Privacy Policy.
    How do I delete my user account?
    To delete your user account, please send us an email at support@includeed.com, saying that you wish to delete your account. In order to help us improve our platform, feel free to explain why you no longer wish to have an account on our platform.

    “Yeah”, “Grrr” and “Ask to disclose” actions

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    What are the "Yeah" and "Grrr" buttons and why should I use them?
    The "Yeah" and "Grrr" buttons are your tools to positively and negatively review the featured facts about the company's’ diversity management.

    For example: 31% of Google’s employees are women.
    • By pressing the "Yeah" button you congratulate Google for having 31% of women employees.
    • By pressing the "Grrr" button you indicate that Google should have a greater amount of women employees.
    • The amount of "Yeah" and "Grrr" that a company receives will have a direct influence on the company’s inclusion scores, and therefore on its position in our ranking. Indeed, it is crucial for us that our ranking and inclusion scores reflect our users’ opinions in order for them to be as relevant as possible to reality and to publicly let the companies know what their main stakeholders think.
    What is the "Ask to disclose" button and why should I use it?
    One of our priorities is to provide transparent data about how companies are doing in terms of diversity & inclusion management. However, companies don’t always communicate all of the related information. In order to encourage them to do so, we give our users the possibility to directly ask companies to disclose the data that interests them. For example, if a company reports that it has done a diversity-related training for its employees, but you wish to know the percentage of employees who have participated in it, simply click the "ask to disclose" button. By doing so, you will also help companies better understand which data interests their employees, candidates and customers. Moreover, by making visible the number of "ask to disclose" that have been requested for each company, we want to encourage companies to be more transparent about their diversity management.

    Sharing your Story about a company

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    Why do I have to register in order to write a story?
    Only registered users can write stories because using a user account increases the credibility of your story and enhances the chance of it having an impact on the company. This impact will be even greater if you register an account with your LinkedIn account, as we will be able to authenticate your relationship with the company.

    Furthermore, we will be able to contact you by email if you need to modify your story in case it doesn’t fit our Community Guidelines or if we need to verify some of the information that you have written (click here for more information: Why do I have to modify or verify my review and how do I do it?. This gives you the opportunity to avoid the removal of your story from our platform. Also, you will be informed by email if the company has written an answer to your story.
    How do I write a story?
    To write a story, please follow these steps:
    • Find the profile of the company that you would like to share your story about and go to the page section “Engage with the company”. You cannot find the company? How can I request the profile creation of a company not featured on the platform?
    • In order to write a story, you need to be a registered user and logged in. If it isn’t the case, click on “Login to share a story”:
    • If you have already created a user account on the platform, fill in your account email address and password;
    • If you have already created a user account using your LinkedIn account, click on “Sign in with LinkedIn”.
    • If you haven’t created a user account yet, click on “Register” (under “Don’t have account yet?”).
    • To register using your LinkedIn account, follow the steps found here: How do I create a user account with a LinkedIn account?
    • To register without a LinkedIn account, follow the steps found here: How do I create a user account without a LinkedIn account?
    • Fill in the entire form (Find out more on how to proceed here: How to complete the “Share your story” form), then click on "Submit".
    • You will obtain a confirmation by email (on the email address that you used to create your user account) that your story has been sent to us and that it will now go through our moderation process. Moderation may take up to 48 hours. Your story will be published only once it has been validated by our moderators. In case you have an error message when submitting your story, please verify that you have correctly completed all sections of the form. If the error message persists, please contact us at support@includeed.com.
    • Within 48 hours, you will receive an email informing you either that:
    • Your story has successfully been published;
    • You must modify your story so that it complies with our Community Guidelines;
    • You must verify if all of the information is correct.
    For more information, please read: Why do I have to modify or verify my story and how do I do it?

    Also, read here the advantages of writing reviews with a user account: Why do I have to register in order to write a story?
    How to complete the “Share your story” form?
    To complete the “Share your story” form, you must first be logged in. Once you are logged in, please follow these steps:
    • Specify your relationship with the company, as well as the country in which you work.
    • If you have selected “I am a former employee of the company”, please specify since when you are no longer an employee, by filling in the “Last year employed” box. Please note that, in order to keep the content as accurate and current as possible, we ask you not to write stories about companies that you have left more than 5 years ago.
    • Write your story about the company’s diversity & inclusion management. Need help writing it? Please refer to the following section: Do you have advice on how to write a good story?
    • Select the diversity topic(s) that you talk about in your story.
    • Rate how you think that the company takes care of the topics that you have selected, by using the “Yeah”/”Grrr” scale. For example, if you think that the company is really amazing in its management of a specific diversity topic, you can reward it by giving it up to three “Yeah”s (green thumbs). However, if you think that the company could improve its management of a specific diversity topic, you can give it up to three “Grrr”s (red thumb).
    • In order to better understand your story and your link to the diversity topic(s) that you wrote about, please answer the multiple-choice question(s) that follow.
    • Use the “Would you like to suggest a solution to the company?” box to suggest any solutions or ideas that you may have and that could be implemented by the company in order to increase their diversity & inclusion management.
    • Click on the “Submit” button. You will receive confirmation that your story has been sent and that it has entered our moderation process. Moderation may take up to 48 hours. Once it has been validated, your story will be published onto the platform. If you receive an error message when submitting your story, please verify that you have correctly completed all sections of the form. If it still isn’t working, please contact us at support@includeed.com.
    • Finally, choose what you would like to do next. You have three possibilities: Share another story, Suggest another solution, Ask the company a question.
    Can I share a story without being registered ?
    No, you cannot share a story about a company if you are not registered. If you do not want to create an account on our platform, you have the opportunity to ask the company a question about its diversity management and equal opportunities. To ask a question without user registration, please follow these steps:
    • Go to the profile of the company that you wish to question and scroll to the “Engage with the company” section.
    • Specify your relationship with the company, as well as the country in which you work.
    • Write your question.
    • Select the diversity topic(s) that you talk about in your question.
    • Click on the “Submit” button once you are finished. You will receive confirmation that your question has been sent and that it has entered our moderation process. Please make sure that it complies to our Community Guidelines. Moderation may take up to 48 hours. Once it has been validated, your question will be published onto the platform. If you receive an error message when submitting your question, please verify that you have correctly completed all sections of the form. If it still isn’t working, please contact us at support@includeed.com.
    • Finally, choose what you would like to do next. You have three possibilities: Share your story, Ask another question, Suggest a solution.
    Do you have advice on how to write a good story?
    Respecting our 10 Community Guidelines increases the credibility of your stories and enhances the chance of impact on the specific companies. In order to write a good story, please:

    Be Truthful
    Stay Up-To-Date
    Be Respectful
    Stay focused
    Protect Yourself
    Respect Confidentiality
    Be Objective
    Be Relevant
    Avoid ‘Text Speak’
    No Illegal Contents or Advertisements

    Read more about each guideline here.

    Asking a question to a company

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    Can I ask a question without being registered ?
    Writing content on the platform with a user account increases its credibility and enhances the chance of impact on the specific company. Our main aim is to give everyone the opportunity to interact with the companies. That is why we do not require a user registration in order to ask them questions about their diversity & inclusion management.

    Nevertheless, it is more interesting to be a registered user when asking a question, as you will be informed by email when your question has been published and if the company has answered to it. Furthermore, be aware that if you are not registered when submitting your content, you will not be able to modify it if it were to be invalidated by our moderators (most likely because it does not comply with our Community Guidelines).
    How do I ask a question to a specific company?
    To ask a question about diversity & inclusion management to a company on our platform, please follow these steps:
    • Go to the profile of the company that you wish to question and scroll to the “Engage with the company” section.
    • Specify your relationship with the company, as well as the country in which you work.
    • Write your question.
    • Select the diversity topic(s) that you talk about in your question.
    • Click on the “Submit” button once you are finished. You will receive confirmation that your question has been sent and that it has entered our moderation process. Please make sure that it complies to our Community Guidelines. Moderation may take up to 48 hours. Once it has been validated, your question will be published onto the platform. If you receive an error message when submitting your question, please verify that you have correctly completed all sections of the form. If it still isn’t working, please contact us at support@includeed.com.
    • Finally, choose what you would like to do next. You have three possibilities: Share your story, Ask another question, Suggest a solution.
    What value do my questions bring to the community and to myself?
    Do not underestimate the impact of asking your questions to companies and sharing them with the community. Every question that you ask is of the utmost importance for the following reasons:
    • You have the opportunity to anonymously ask questions to companies about their diversity & inclusion management and to obtain important and personal answers from them.
    • Other members of the community could have the same question(s) and would also wish to see the company’s reply.
    • While we cannot guarantee that every company will consider and answer to all of your questions, we can nevertheless promise that we will do whatever is possible to ensure that your voice is heard. Also, we encourage you to spread the word about the platform amongst your colleagues and friends, because the more contents are shared and questions are asked, the higher will be the chances of having a real impact in companies.

    Suggesting a solution to a company

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    Can I suggest a solution without being registered?
    No, you cannot suggest solutions to companies about diversity management and equal opportunities without being registered. Writing content with a user account increases its credibility and enhances its chance of impact on the companies. Moreover, we ask you to be registered when suggesting a solution in order to be able to inform you by email if the company answers to your content.

    Also, if your content does not comply with our Community Guidelines, we will be able to ask you by email to modify it, instead of having to permanently erase it. If our moderation approves, you will receive a confirmation by email.
    How do I suggest a solution to a specific company?
    To write and suggest a solution about diversity management and equal opportunities to a company, you must first be logged in. Once you are logged in, please follow these steps:
    • Go to the profile of the company for which you would like to suggest a solution and scroll to the “Engage with the company” section.
    • Specify your relationship with the company, as well as the country in which you work.
    • If you have selected “I am a former employee of the company”, please specify since when you are no longer an employee, by filling in the “Last year employed” box. Please note that, in order to keep the content as accurate and current as possible, we ask you not to suggest solutions about companies that you have left more than 5 years ago.
    • Write your solution about what the company could put in place in order to improve its diversity management and equal opportunities.
    • Select the diversity topic(s) that you talk about in your solution.
    • Click on the “Submit” button once you are finished. You will receive confirmation that your suggested solution has been sent and that it has entered our moderation process. Please make sure that it complies to our Community Guidelines. Moderation may take up to 48 hours. Once it has been validated, your suggested solution will be published onto the platform. If you receive an error message when submitting your solution, please verify that you have correctly completed all sections of the form. If it still isn’t working, please contact us at support@includeed.com.
    • Finally, choose what you would like to do next. You have three possibilities: Suggest another solution, Share your story, Ask a question.
    What value do my solutions bring to companies and to the community?
    Do not underestimate the impact of sharing your solutions with the companies and the community. Every solution that you propose to companies is of the utmost importance for the following reasons:
    • Thanks to your solutions, companies will be able to better grasp what is needed “in the field” and to focus their diversity & inclusion strategy on what really matters. Therefore, your wellbeing as an employee or your satisfaction as a job seeker or a customer will be enhanced.
    • By reading your suggested solutions, other companies could be inspired to improve their own diversity management. It could also help diversity consultants, organizations or members of the community, who are always looking for new solutions.
    • You have the opportunity to anonymously suggest solutions to companies related to their diversity & inclusion management, and therefore to potentially improve the lives and the wellbeing of many people.
    • While we cannot guarantee that all companies will take concrete actions and consider all of your suggested solutions, we can nevertheless promise that we will do whatever is possible to ensure that your voice is heard. Also, we encourage you to spread the word about the platform amongst your colleagues and friends, because the more contents are shared and solutions are suggested, the higher will be the chances of having a real impact in companies.

    Managing your content about a company (Stories, Questions, Suggested solutions)

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    Can I edit my content about a company (Stories, Questions, Suggested solutions)?
    Once you have submitted your story, question or solution, they cannot be edited anymore, unless we ask you to do so after moderation (for more information, please read: Why do I have to modify or verify my story and how do I do it?). If you were registered when you wrote your content and wish to remove it and/or resubmit it with modifications, please contact us at support@includeed.com with the same email address used for your user account.
    Can I remove my content about a company (Stories, Questions, Suggested solutions) from the platform?
    If you wish to have any of your stories, questions to companies or suggested solutions deleted, please contact us at support@includeed.com with the same email address used for your user account. Please specify which content(s) you would like to remove and why. Your content(s) will then be removed from our platform within three working days.

    Please note that if you have submitted content(s) without being logged in, we will not be able to authenticate your ownership of the content and we therefore won’t be able to remove it from our platform.
    If I delete my user account, will my Stories, Questions and/or Suggested solutions be removed from the platform?
    If you delete your user account, your contents will not be removed from our platform, unless you ask us to do so by contacting us at support@includeed.com with the same email address used for your user account (for more information, please read : Can I remove my content about a company (Stories, Questions, Suggested solutions) from the platform?. If you do not explicitly make the request by email, your published content(s) will remain on the platform.

    Searching through the contents of the platform

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    Can I search for contents related to specific diversity topics, countries or companies?
    Yes, you can filter stories, questions to companies and suggested solutions by “Diversity topic”, “Company” and “Country”. To do so, go to the “Community Feed” section on the homepage. Click on the right search button. Three search filters will open: “Topic”, “Country” and “Company”. Complete the relevant section with the name of the company/country/topic you would like to consult.
    How can I find a company’s specific profile?
    To search for a specific company’s profile, please follow these steps:
    • On the homepage, you will find a main search bar: “How inclusive is your company”. Complete the relevant section with the name of the company you would like to consult.
    • You can also search for companies from anywhere on the site, by using the search button that is on the page top banner.
    • If this company is featured on our platform, you will directly have access to its company’s profile. If it is not the case, a page will open with the following text: “Oops… This company does not have a profile yet”.
    • If you want this company to be added on Includeed, you will find more information on how to proceed, here: How can I request the profile creation of a company that is not yet featured on the platform?

    Requesting the profile creation and ranking of a company that is not yet featured on the platform

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    Why should I request the profile creation of a company that is not yet featured on the platform?
    Given the huge amount of companies that exist throughout the world, we haven’t been able to feature all of them yet. Indeed, for each company that is featured, we search for their public diversity data and add it to our database.

    Our main aim is to feature an optimal number of companies on our platform, in order to increase our impact locally and globally, but we have to fix some priorities. It is therefore very important for us if you request the profile creation of the companies that you would like to be featured on our platform, in order to let us know which ones we should feature in priority.

    Whe will search the diversity data and add the company to our diversity ranking once 5 users have made the request for the same company, so spread the word to your colleagues and friends. We will let you know by email once the profile is created. You also have the opportunity to help other members like yourself obtain the creation of their company’s profile by adding your voice to their request.
    How can I request the profile creation of a company that is not yet featured on the platform ?
    When searching for a specific company’s profile (see here for more information : How can I find a specific company’s profile?), if it is not yet featured on our platform, a page will open with the following content : “Oops… This company does not have a profile yet”. If you want to request a profile creation and ranking for this company on our platform, please follow these steps :
    • On the same page, scroll to the section “Request a profile creation” and complete the form with the exact name of the company, as well as your email address (if you are not already logged in) in order to be informed when the profile has been created.
    • Click on the arrow to validate your request. The following message will appear: “Thank you. We will search for diversity data about the company and add it to our ranking once 5 users have made the request, so spread the word to your colleagues and friends.”
    • Below this section, you can help other members like yourself obtain the creation of their company profiles, by adding your voice to their request, simply by clicking on the “+ Request” button.
    Can I request a profile creation without being registered?
    Yes, you can request a profile creation and ranking for any company that is not yet featured, without being registered. However, you have the possibility of being informed of when the company profile has been created by indicating your email address in the request’s form.

    Methodology

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    Where do your data come from?
    Our data come from two sources:
    • Company facts, which are communicated publicly by the companies themselves, and which indicate what they are doing in terms of diversity & inclusion management;
    • Community appreciations, which represents the users’ evaluations of the featured company facts.

    Company facts
    When a company's profile is requested by at least five users, we begin analyzing the company’s official website and extracting all of its diversity data. We screen all sections of the website where the company could disclose information about their diversity management: specific diversity page, career/employee portal, diversity report, code of conduct, CSR/sustainability report, annual report, official blog, etc. We can also extract additional data from globally recognized financial and business newspapers (e.g. Fortune, The Wall Street Journal, Inc., Forbes, Bloomberg, etc.), if their articles report official information emanating from the company related to diversity. Please note that we cannot guarantee that every data is 100% accurate at all times, given that some companies do not update their diversity information regularly on their website, that annual reports relate to the past year and that a company can make changes in its diversity management at any moment. We will ensure that our data is as up-to-date as possible.

    Community appreciations
    The aim of releasing diversity facts about companies, is not only to allow for our users to be more informed about what companies offer, but also to allow them to react to the information at hand. That is why, for every diversity fact, users have the possibility to give a positive review to the company for its efforts in terms of diversity & inclusion management (expressed with the "Yeah" button), or to give a negative review because they believe that the company could perform better (expressed with the "Grrr" button). These community appreciations about these diversity-related facts are directly taken into account for the calculation of the company’s inclusion scores and ranking.
    How are company scores and rank determined?
    Company inclusion scores and rank are based on three factors:
    Transparency Index
    Success Index
    Community Appreciation Score

    Rank





    The Transparency Index

    It measures how transparent a company is, in its communication about diversity & inclusion management, i.e. how many company facts we have been able to identify when screening its communication. Many company facts are often missing, because companies do not make them publicly available on their different communication channels. We incentivize businesses to disclose an optimal amount of data and support them in collected it.

    The Success Index

    It measures how the company is performing in terms of diversity & inclusion management, based on the facts that are disclosed. We compare company facts with experts’ best practices in order to evaluate them (see the list of experts here: “How were your Transparency and Success Indexes determined? What are your sources?”). Indeed, it is not enough for companies to communicate about their diversity & inclusion management, it is also crucial that their outputs are of optimal quality in order to obtain high inclusion scores and invest the best positions of our diversity ranking.

    The Community Appreciation Score

    It measures how users review the company facts at hand. Indeed, it is crucial that our inclusion scores and ranking take into consideration the opinion and appreciations of our users, who represent employees, job seekers and customers of the featured companies. In doing so, we ensure that our scores and ranking are as relevant as possible to the reality inside companies.
    How were your Transparency and Sucess Indexes developed?
    Our Transparency and Success Indexes have been developed based on studies conducted by the following academic institutions, consulting firms and research centers:
    These studies were conducted on samples totalling:

    66'690

    Global Professionals

    2'550

    HR Professionals

    1'127

    Companies

    75

    Countries

    Moderation

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    Do you modify the users’ contents before publishing them?
    No, we do not. We want to guarantee optimal authenticity of our platform’s content (Stories, questions to companies and suggested solutions), which is why our team never modifies contents. The only case where we could ask for content change or suppression would be in the case of submitted content that does not respect our Community Guidelines, our Terms of Use or because we need you to verify that all of the information given is correct. In these specific cases we will send you an email asking for you to modify or verify your content. Please note that if you do not follow the instructions given in the email, or if you post content without using a user account, you will not be able to modify your content and it will therefore be deleted.
    Why do I have to modify or verify my content (Story, Question, Suggested solution) and how do I do it?
    If you shared a story or submitted a content about a company (Suggested solution, question to a company) all while being registered, you will receive an email from us in the 48 hours after having posted your content, informing you that either that:
    • Your content (Story, Suggested solution, Question) has been validated by our moderation process and has successfully been published on our platform.
    • You must modify your content in order to comply with our Community Guidelines. In order to do so, just click on the link and you will be redirected to an editing page on our platform. If you are not logged in when you click on the link, please log in on the page. When editing your content, you are free to change it as you wish, but the main objective should be to detect and eliminate the contents that caused it to be invalidated by our moderators. We therefore strongly encourage you to read through our Community Guidelines again before doing so. Your content will then be submitted again to our moderation process, and will be published on the platform once it has been validated. You will be informed of its publication within 48 hours, via email.
    • You must verify that all of the information indicated in your content is correct. To do so, click on the link and you will be redirected to an editing page on our platform. If you are not logged in when you click on the link, please log in on the page. Once you are on the editing page, please go through the information indicated in your content in order to detect potential mistakes, for example the name of the company or your location. Please modify the incorrect information and submit your content again. If, in your opinion, there are no mistakes, just submit the content again without making changes. Your content will then be submitted again to our moderators, and will be published on the platform once it has been validated. You will be informed of its publication within 48 hours, via email.
    Please note that if you post a content without being registered, you will not be able to modify it if it is invalidated by our moderation process, and it will automatically be deleted.
    I have written a content about a company but I do not see it on the platform. Why?
    Every time you write and submit a content about a company (Story, Suggested solution, Question) on our platform, your content enters our moderation process, during which our team will validate or invalidate it, depending on whether it respects our Community Guidelines or not. Moderation takes up to 48 hours, which explains the delay between the moment where you submit it and when it is published online.

    If our team validates your content, it will automatically be published onto our platform and you will be informed of its publication via email if you submitted it as a registered user. If your content is invalidated and you submitted it as a registered user, you will receive an email from us asking you to modify or verify your content in order to pass moderation (read here Why you have to modify or verify my content about a company and how can I do it?.

    If, after 48 hours, you still do not see your content on our platform, it means that your content has been deleted and will not be published on our platform, either because:
    • You published it without using a user account and it did not comply with our Community Guidelines or some indicated information needed verification. See here for more information: Why should I register a user account on the platform?
    • You published the content with a user account, but :
    • Did not modify or verify your content within 48 hours after it was invalidated by our moderation process;
    • Your content still did not comply with our Community Guidelines;
    • Your content still wasn’t accurate after your modification or verification.
    If you shared a story or submitted a content about a company (Suggested solution, Question to a company) all while being registered and you did not receive an email from us within 48 hours after submitting it, or if you have received an email confirmation but still do not see your content published on the platform, please contact us at support@includeed.com.
    Do you remove content if a company asks you to do so ?
    No, we do not. We are strongly committed to ensure that everyone can review and share contents (Story, Question, Suggested solution) about a company’s diversity & inclusion management. This content will be published on our platform, as long as it respects our Community Guidelines and Terms of Use.

    No company can pressure us into removing content, unless it can provide us with relevant information proving that confidential data or trade secrets have been disclosed in the published content. In this case, the content of the review will be subjected to deeper analysis and we will decide to keep it published on our platform or to remove it.

    Your privacy

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    Which data do you collect on the visitors and users of the platform?
    Our platform may collect, store and use the following personal information:
    • Information about your computer and about your use of the platform (i.e. IP address, geographical location, browser type and version, operating system);
    • For registered users: information that you provide when registering and completing your profile (i.e. your email address and password, or the information provided through your LinkedIn registration on our platform);
    • Information that you provide when subscribing to our email notifications and/or newsletters (i.e. your email address);
    • Information that you submit to our platform (i.e. the content of your Stories, Questions, Suggested solutions, reviews);
    • Information contained in or relating to any communication that you send to us.
    You find an exhaustive list of all data collected and an explanation of what we do with them (including our Cookie Policy) in our Privacy Policy.

    How we protect your identity

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    How does the platform keep me anonymous?
    Protecting our users’ anonymity is our priority and is one of the main added values offered by our platform. You therefore benefit of the freedom to become an actor of change on sensitive topics, without being subjected to the fear of negative consequences, on your career for example.

    In order to keep you anonymous:
    • We do not link any of your personal information with your contents (Story, Question to companies, Suggested solution), reviews and other actions on the platform, which means that you cannot be identified by visitors and users of the platform;
    • We guarantee that all of the personal information that you disclose will never be used to identify you individually nor will it allow third parties such as companies to identity you. The only information that could be shared will only be data that doesn’t allow any personal identification.
    • We will not publish contents that include personal identification information, such as social security number, passport number, national identification number, insurance number, driver's license number, immigration number, home addresses, or any other similar number, code, data or identifier.
    If I write a content about a company, will the concerned company be able to identify and contact me?
    If a company that you have interacted with on the platform claims its profile or has already done it, it will obtain the possibility to answer directly to your content (Story, Question, Suggested solution), but you will still stay anonymous and the company will never be informed of your identity (see here: How does the platform keep me anonymous?). You will then have the possibility to decide to what extent you wish to enter into the conversation with the company. Also, it does not matter if you were registered or not when submitting the content, because the company will never know your identity.

    Prohibited activities and contents

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    What activities and contents are prohibited on this platform?
    On our platform, visitors and users expect to access accurate, high value and personal contents of employees, job seekers, customers and companies in terms of diversity & inclusion management. We make great effort to ensure that the contents published on our platform respect our Community Guidelines and Terms of Use. Contents about companies, which do not respect our Community Guidelines or our Terms of Use are prohibited on this platform and will not be published. Here is a non-exhaustive list of contents that qualify as fraudulent:
    • Any content written about a company by a person who has direct financial interests in the specific company (e.g. a Communications Officer encouraged by upper management to post positive contents about the company, in order to boost the reputation of the business).
    • Any content written by marketing companies or individuals who are remunerated or obtain incentives to post positive or negative contents on a company on our platform, in order to boost or harm the reputation of the company.
    • Any content about a company written by employees or affiliates of the competition, with the sole purpose of harming its reputation.
    • Any content which includes illegal or insulting content or language.
    • Any content which promotes racism, sexism, homo-, bi-, trans- and intersexphobia, discriminatory behavior, psychological or physical harm, bullying, harassment or stalking of any kind against any group or individual.
    • Any content which includes promotional or spam content.
    • Any content which discloses confidential information about a company or any personal information that would make it possible to identify someone.
    • Any content which contains material that infringes copyright. If you believe that your work has been copied and used on this platform in a way that constitutes copyright infringement, please contact us at legal@includeed.com. We will get in touch with you as soon as possible.
    The comprehensive list of prohibited activities and contents is available in our Terms of Use, under Section 8 and Section 12.

    Accessibility of the platform

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    When will the platform’s accessibility be improved?
    At Includeed, we strive to fully include everyone who engages with our platform and to make it accessible to people with a very diverse range of hearing, movement, sight and cognitive abilities.

    While this is fundamental for us, we have not yet been able to implement it for the first version of the platform. Nevertheless, our platform’s accessibility will be strongly considered in our development in the coming months, in order for us to provide the best experience possible to every member of our community. We’ll be happy to hear your suggestions about our website’s accessibility. Just send us an email at hello@includeed.com.

    Support

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    How do I report a problem on the platform?
    To report a problem you encountered on the platform, please contact us at support@includeed.com. We will get in touch with you as soon as possible.